Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-3 business days. Domestic delivery usually takes 5-7 business days depending on your location.
How do I initiate a return or exchange?
You can return unworn items with original tags within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package after it has been shipped?
Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to follow its progress in real-time.
Are your products ethically sourced?
Yes, we pride ourselves on sustainable practices. We partner with manufacturers who adhere to fair labor standards and use high-quality, durable materials.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.